Op-Ed
Creation with a Crowd
April 17, 2009, 04:47 PM
A couple of weeks ago, I happened upon a site called crowdSPRING. I forget exactly how I got to the site, but what I found there made me feel a little icky and left a bad taste in my mouth. I wrote a tweet about it (which in turn updated my Facebook status) and many of my designer friends had strong negative reactions too.
Stepping back a bit, what is crowdSPRING? It’s a website that allows companies to post briefs for design projects (mostly logos and websites), with the expectation that dozens if not hundreds of designers from around the world will post their solutions to those projects. Finished solutions. Not portfolios, resumes or even sketches. But the finished logo, website comps, CD packaging design, etc.
Why the ick factor? It took me a few days to process it internally, but I eventually came to this conclusion: the site sucks time away from thousands of budding designers. They are all working for free. Only the lucky ones whose solutions get chosen are paid. Imagine if you ate dinner at five different restaurants and only paid for the one dinner you liked? That is what’s happening on crowdSPRING: free work.
This Forbes article talks about pushback from the design community. I’ve long been against spec work. It’s just plain wrong from the free work angle as I’ve already illustrated. The AIGA has also had a long-standing policy against spec work because in their mind it compromises the quality of the work. How? Company asks for free submissions; young, inexperienced and unqualified designers submit solutions; established professionals stay away. That is a recipe for sub-standard creative work. Or how about designer Mark Boulton’s argument that spec work is bad for business? “Architects are invited to submit bids, proposals and designs for prestigious competitions. The winner gets the contract and the glory. The losers get nothing; the work is conducted speculatively.”
My friend and colleague at Razorfish, Garrick Schmitt wrote an article at AdAge.com titled “Can Creativity Be Crowdsourced?” He posits that crowdsourcing creativity is here to stay. Whether it’s finished product ala crowdSPRING or inspiration ala FFFFOUND!, there is a place for it. I honestly don’t know if crowdsourcing creative output in an ethical way is possible. Maybe. But crowdsourcing creativity is entirely possible.
Rivers Cuomo from the band Weezer did a collaborative songwriting project called “Let’s Write a Sawng” on YouTube last year. He started with a single video, saying that he needed help writing a song. He led his large base of fans through the process, breaking it down step-by-step, starting with suggestions for a title, through lyrics and melodies. What worked was that he crowdsourced for ideas, picked the best ones and came up with a compelling pop record. On NPR’s Fresh Air he mentioned that if the song were ever officially released, it would probably break a record for songwriting credits.

Intel also experimented with crowdsourcing via an advertising program call Mass Animation last year. Via Facebook they invited animators to animate shots that would be part of a larger animated short film. I think it works here too because an animated film is very much like an open source dev project: the work can be divvied up into small discreet parts and worked on by volunteers. Intel goes one step further and has promised to credit and compensate contributors whose work appears in the final film.
I think the aforementioned two examples ultimately work as crowdsourced creative because they were volunteer collaborative efforts. Rivers Cuomo’s fans or Intel’s animators really wanted to be part of a project larger than themselves. Whereas design contests or sites like crowdSPRING feel unethical are because they’re requesting intellectual capital without investing a dime.

Comments
Andrew Milmoe said:
The long tail of the visual design market…
A friend back in New York recently approached me via email to help him design a logo for a pet project he created. Something I have not done since college… and never that well (I’m not a visual designer now.) Knowing that he would not be willing (nor would it be appropriate) to devote a proper design budget to a pet project I sent him to crowdSPRING.
While his website is still looking like a pet project, the logo is far better than anything I would have created in a similar length of time.
I agree that spec work is bad… but there are some instances where small businesses who can not afford a design firm can benefit from crowdSPRING by participating in a long tail market rather than using clip art. (Let’s face it… most small businesses would never consider hiring a design firm.)
There is a place for a long tail visual design market. To recycle your restaurant analogy they aren’t even eating at a restaurant, but buying prepared food prepared on spec and thrown out at the end of the day. (Visit a McDonald’s or a doughnut shop just before closing.) And some food sits in a vending machine for months… it’s not ‘cuisine’ and much of it is icky, but there is still a place for it if people decide to offer their skills to a spec market.
April 20, 2009, 11:40 AM
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